Privacy Policy

---

Effective Date: January 1, 2025

At Inno Ops, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about visitors to our website, www.inno-ops.com ("Website"), and clients who engage our consulting services.

By accessing or using our Website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information refers to any data that identifies or relates to you. This may include:

• Name
• Email address
• Phone number
• Company information
• Other contact or account details you provide when engaging our services or subscribing to newsletters.

b. Non-Personal Information

We may collect non-personal information when you visit our Website, such as:

• Browser type
• IP address
• Operating system
• Pages viewed and interactions on the Website
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services (e.g., consulting, support, and Salesforce solutions).
• Communicate with you, including responding to inquiries or sending updates and promotional information.
• Enhance user experience on the Website through analytics and feedback.
• Comply with legal obligations or protect the rights and safety of our users.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in running our business (e.g., hosting, analytics).
• Legal Requirements: We may disclose information when required to comply with legal obligations, enforce our terms, or protect the rights and safety of others.
• Business Transfers: If Inno Ops undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files that are stored on your device to collect information on how you use our Website.

You can control your cookie settings through your browser. Please note that disabling cookies may affect the functionality of the Website.

5. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

• Depending on your location and applicable data protection laws (such as the GDPR), you may have the right to:
• Access, update, or delete your personal information.
• Opt out of marketing communications by following the unsubscribe link in emails.
• Withdraw consent where processing is based on your consent.
• To exercise your data rights, please contact us at Info@inno-ops.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Any changes will be effective when the revised policy is posted on the Website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Inno Ops
• Email: Info@inno-ops.com